Help centre

Frequently asked questions

Deposits, trading cycles, verification and withdrawals — explained in plain language.

How do I fund my account?

Deposits are made in USDT to the wallet address shown on your deposit page, or through the P2P marketplace if you prefer to pay in local currency. The minimum deposit is 100 USDT. Once the transfer is confirmed and approved, your trading balance is credited.

What can I trade on Noventra?

Noventra is crypto-only. You trade short-cycle contracts on pairs such as BTC/USDT, choosing a 30-second, 1-minute or 5-minute cycle and a direction. Pricing follows live on-chain and exchange data, and contracts settle automatically at the end of the cycle.

Do I need to verify my identity?

Yes. Verification is required before your first withdrawal. You upload your documents from the verification page and our compliance team reviews them manually. Withdrawals also require a code from your authenticator app.

Why is there a waiting period before new members can withdraw funds?

New accounts on Noventra Trading are subject to a 30-day activation period during which withdrawals are reviewed manually. This restriction applies to any member who has not yet executed a trade on the platform, regardless of how long the account has been open. If no trade has been placed, the account remains restricted even after the 30-day period has passed.

The measure protects the platform against arbitrage-style deposit-and-withdraw activity and helps us stay compliant with anti-money-laundering (AML) standards. Our focus is building a community of active, engaged traders, not enabling instant fund movement that never touches the market. The restriction is lifted once the account shows genuine trading activity.

How often can I withdraw funds?

There is no waiting period. You can request a withdrawal at any time, as often as you like, and each request is processed once our payouts team has reviewed it.

How long does a withdrawal take?

Once a payout is requested, you will see a live countdown with the status of your request on the withdrawal page. Payouts are released to your wallet address, or through a P2P merchant if you sell your USDT for local currency.

Can I send funds to another member?

Yes. Internal transfers are instant and use the other member's public ID only, so no personal details are exposed. You can find your own ID at the top of your profile page.

Still need help? Write to support@noventratrading.com and our team will get back to you.